/contact · humans on the other end

Reach a real person.
No tickets, no chatbot.

Small team. We read every message and reply ourselves — usually within one business day.

// pick the right inbox

Where to write us.

/support

General support

Account, billing, monitors, anything else. For urgent issues add [urgent] to the subject.

[email protected]
/legal

Legal & compliance

Data processing requests, GDPR, partnership matters, sub-processor questions.

[email protected]
/bug

Bugs & feature requests

Use subject [bug] or [feature]. We track everything internally and follow up when it ships.

[email protected]
/for-good

Valpero for Good

NGOs and open-source projects qualify for the Starter plan free of charge. Eligibility & how to apply:

/for-good →
/sla

Response times

  • Support — within 1 business day
  • Legal — within 5 business days
  • Urgent billing issues — same day when possible
// company

Who we are.

Valpero is an uptime monitoring service. Infrastructure is hosted in the EU (Hetzner, Germany). The service is operated independently.